Shopping Mall Management System
Managing tenants and contracts across a shopping mall requires strict governance around billing,
renewals, and service charges. FullERP delivered tenant lifecycle management with traceable approvals.
Overview
A mall-ready ERP workflow designed to control the full tenant lifecycle—from onboarding to contract renewal—
while maintaining financial accuracy, approval traceability, and compliance.
directly impact revenue and governance.
What FullERP delivered
- Tenant lifecycle: onboarding, renewals, exits, and history tracking
- Contracts: structured terms, renewal windows, escalations, document attachments
- Billing governance: configurable approvals before posting invoices/charges
- Service charges: managed charge types with clear allocation rules
- Audit trail: who approved what, when, and under which policy
Governance & controls
- Role-based access: leasing vs finance vs management permissions
- Approval routing: multi-step approvals for sensitive actions
- Policy alignment: consistent rules across all tenants and units
Outcome
- Reduced renewal risk via reminders and structured contract terms
- Improved billing confidence through approvals and traceability
- Centralized tenant/contract records for faster management decisions
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