Secure Correspondence Mobile App

Problem

A government environment required secure correspondence handling with traceable ownership and response tracking. Spantechs delivered a mobile-first system enabling prioritization, secure workflows, and accountability.

What we delivered

• Secure communication patterns and role-based access
• Offline mode that is based on encrypted local database
• SSO in addition to email login
• Full correspondence management lifecycle
• Multi-customer customization and theme updates from backend

Security-first design

• Strong authentication and session policies

• Fine-grained access control and role-based workflows

• Audit trail for key user actions

• Secure storage approach and controlled data exposure

Core capabilities

• Incoming/outgoing correspondence workflows

• Priority handling and approvals

• Categorization, assignment, and status tracking

• Searchable archive with policy-aligned access rules